FAQ

Q: Where has this been all my life?

A: This platform was developed as a result of many of the daily stressors women face. Prioritizing ourselves last, finding our identities in work, men, careers, children and so much more at the expense of ourselves. LCC is a hidden gem for women seeking support, advice, and connection in a safe and welcoming space. We are thrilled you've found it and hope you continue to find value in the community. Welcome to the LunaChick family!

Q: What if it's not for me?

A: LunaChick Chat is all about finding the right fit for you. We completely understand that not every community is for everyone. The great thing is, there's no obligation here, and you can cancel your membership at any time (no refunds, partial or previous month for obvious reasons) if you find it's not meeting your needs or expectations. We encourage you to give it a try, and if it doesn't resonate with you, you can simply cancel whenever you like. Our goal is to provide a supportive and welcoming space, and we want you to feel comfortable in your decision. If you ever have any questions or need assistance with anything, please feel free to reach out. We're here to help.

Q: Can we view past workshops or chats?

A: To protect the privacy of all members and the need to maintain anonymity, chat recordings will not be included in the video library and are not recorded. Details regarding the inclusion of Workshops and Events are yet to be determined.

Q: What if we have ideas for different chat groups/rooms?

A: Your opinions and thoughts are highly valued, and they play a crucial role in shaping the growth and evolution of this platform. Please feel free to email us at any time if you have more group or chat room ideas, or if there are any other ways we can enhance this platform to better serve you and all our fellow LunaChicks. Your feedback is essential, and we're here to make this community as beneficial and enjoyable as possible for everyone.

Q: Are there any doctors on staff or in each chat room?

A: We are not medical professionals, therapists, or healthcare experts. Instead, we are here as supporters, empathetic listeners, friends, and dedicated fans.

Q: What age group is this for?

A: If you're unsure about the specific age group for this platform, feel free to explore and determine it based on your observations as you navigate the site.

Q: How do I cancel my membership?

A: To cancel your membership, log into your account and go to the Membership section. Click on Join a Chat Room. Scroll to the bottom of the page for the Cancel Membership button. (Remember, no refunds, partial or previous month for obvious reasons). You can join again at any time.