FAQ

Q: Where has this been all my life?

A: This platform was developed as a result of many of the daily stressors women face. Prioritizing ourselves last, finding our identities in work, men, careers, children and so much more at the expense of ourselves. LCC is a hidden gem for women seeking support, advice, and connection in a safe and welcoming space. We are thrilled you've found it and hope you continue to find value in the community. Welcome to the LunaChick family!

Q: Is it really FREE?

A: Simply put, YES, access is free. No hidden fees, no additional charges. Just FREE, FREE, FREE.

Q: Am I going to start getting lots of emails from you?

A: Nope. We won't send any emails, but we hope that you email us a lot! There are email notifications on the Chirp Boards, but you can turn those off through the settings. (Details on that page). To stay up to date, just login to your personalized LunaChick Lounge and see all the updates there.

Q: What is the difference between a Chick Chat and a Cheeky Chat?

A: Simply put, a Chick Chat is based on a specific topic, while the Cheeky Chats leave room for lots of avenues to go down. Both are inspiring, funny and full of your stories with our feedback. You can listen to them all when you Join the Flock!

Q: What if it's not for me?

A: LunaChick Chat is all about finding the right fit for you. We completely understand that not every community is for everyone. The great thing is, there's no obligation here, and you can cancel your membership at any time if you find it's not meeting your needs or expectations. We encourage you to give it a try, and if it doesn't resonate with you, you can simply cancel whenever you like. Our goal is to provide a supportive and welcoming space, and we want you to feel comfortable in your decision. If you ever have any questions or need assistance with anything, please feel free to reach out. We're here to help.

Q: What if we have ideas for different chat groups/rooms?

A: Your opinions and thoughts are highly valued, and they play a crucial role in shaping the growth and evolution of this platform. Please feel free to email us at any time if you have chat room ideas, or if there are any other ways we can enhance this platform to better serve you and all our fellow LunaChicks. Your feedback is essential, and we're here to make this community as beneficial and enjoyable as possible for everyone.

Q: Are there any doctors on staff or in each chat room?

A: We are not medical professionals, therapists, or healthcare experts. Instead, we are here as supporters, empathetic listeners, friends, and dedicated fans.

Q: What age group is this for?

A: If you're unsure about the specific age group for this platform, feel free to explore and determine it based on your observations as you navigate the site.

Q: How do I cancel my membership?

A: To cancel your membership, log into your account and go to your LunaChick Lounge section. Click on Join a Chat Room. Scroll to the bottom of the page for the Cancel Membership button. You can join again at any time.